SEO Optimized Excerpt: Are you passionate about migration and humanitarian work? The International Organization for Migration (IOM) is looking for a Project Associate (Case Management) to join their team in Washington, DC. This exciting full-time opportunity offers a chance to work closely with vulnerable populations, providing essential protection services and support. As part of IOM, a leading UN agency in the migration sector, you’ll be instrumental in ensuring safe and dignified migration experiences. This is a 12-month fixed-term contract with a monthly salary of $5,508.33. Apply now!

Background & Job Description

The International Organization for Migration (IOM), established in 1951, is a globally recognized agency dedicated to promoting humane and orderly migration. With close collaborations with governmental, intergovernmental, and non-governmental partners, IOM provides critical support for both governments and migrants, ensuring their safety, well-being, and integration throughout the migration process.

IOM’s protection services are at the forefront of their humanitarian efforts, supporting migrants, displaced individuals, and those in need of assistance due to conflicts, natural disasters, or other crises. In line with their mission, IOM is seeking a Project Associate (Case Management) to work with beneficiaries in Washington, DC.

As a Project Associate, you will be responsible for delivering vital protection activities, including case management, information provision, and coordination. You will work closely with beneficiaries to understand their needs and ensure they receive the necessary support. This role requires someone who is compassionate, detail-oriented, and able to work independently under pressure while maintaining high professional standards.

Key Responsibilities

1. Information and Guidance:

   • Provide clear information to eligible beneficiaries regarding IOM’s protection services.

   • Conduct interviews with beneficiaries, ensuring confidentiality and compliance with Standard Operating Procedures (SOPs).

2. Case Management:

   • Assess the protection needs of each beneficiary and develop individual plans tailored to their situation.

   • Record case details, including demographics and case-specific information, in IOM’s proprietary systems.

3. Coordination and Travel Management:

   • Coordinate travel arrangements for beneficiaries, ensuring safe passage from their current location to their destination country.

   • Work with Movement Management colleagues to manage logistics and secure travel documents in line with SOPs.

4. Documentation and Data Management:

   • Ensure accurate and up-to-date records in IOM’s systems, assisting with data analysis and reporting.

   • Maintain confidentiality and integrity of all sensitive information, in compliance with data protection regulations.

5. Beneficiary Support:

   • Provide in-person assistance, including at airports and in various operational environments, to support beneficiaries during travel.

   • Assist in customs clearance, immigration processes, and other travel formalities.

6. Training and Outreach:

   • Participate in training sessions to enhance your understanding of IOM’s policies and processes.

   • Help facilitate outreach and awareness activities for stakeholders such as NGOs, community groups, and governmental bodies.

7. Travel and Duty Assignments:

   • Undertake duty travel as required, participating in meetings and assisting with pre-departure procedures.

Tasks

• Provide protection-related information to eligible beneficiaries.

• Conduct confidential interviews and gather personal data as required.

• Assess individual protection needs and develop action plans.

• Ensure the confidentiality and accuracy of data records.

• Coordinate travel logistics and documentation management.

• Assist with beneficiary needs at airports and during travel.

• Maintain records and prepare regular reports on data collection and protection activities.

• Adhere to IOM’s principles and guidelines on safeguarding sensitive information.

Qualifications

Education and Certification

• Required:

  • High School diploma with a minimum of five years of relevant experience, OR

  • Bachelor’s degree in Social Science, International Relations, Regional Studies, or a related field with at least three years of professional experience.

• Preferred:

  • An accredited degree from universities listed in the UNESCO World Higher Education Database is preferred.

Experience

• Proven experience in working with migrants, vulnerable individuals, or in humanitarian settings is highly advantageous.

• Prior experience working in protection programs or movement operations, especially within UN agencies or other international organizations, is preferred.

• Experience in handling sensitive data and confidential information.

• Previous work experience in roles that required high levels of organization, attention to detail, and the ability to work with diverse stakeholders.

Skills

• Strong interpersonal and communication skills, with an ability to engage with diverse individuals and teams.

• Proficiency in Microsoft Office Suite and case management systems.

• Excellent organizational skills and the ability to manage multiple tasks simultaneously.

• Self-motivated, driven, and able to work independently while remaining professional and impartial.

• Knowledge of migration issues and casework principles.

• Fluency in English, with knowledge of other languages being an asset.

Additional Information

Salary & Benefits

• Base Salary: $5,508.33 per month.

• This position is full-time with an appointment duration of 12 months. There is a possibility of extension based on funding and performance.

Contract Type

• Fixed-Term: This position is for a one-year fixed-term contract, with a possibility of renewal depending on organizational needs.

Location & Duty Station

• Duty Station: Washington, DC, USA.

• The selected candidate will be based in Washington, DC, and must be eligible to work in the United States.

Other Requirements

• The candidate must be certified medically fit for the appointment and must have legal authorization to work in the country of employment.

• Applicants are expected to comply with IOM’s policies on the prevention of sexual exploitation and abuse (PSEA) and other organizational guidelines.

Closing Date

• Closing Date: March 31, 2025.

• Applications will be reviewed on a rolling basis, so early submission is encouraged.

Application Process

Interested candidates should submit their applications through the IOM online recruitment system, ensuring that all required documents are submitted.

IOM does not charge any fees during the recruitment process (application, interview, or any other fees). Only applications submitted through the official online portal will be considered. For more information on IOM’s job postings and to apply, visit IOM Careers and Job Vacancies.

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