Amazon Hiring Now: Senior Human Resources Business Partner – Drive Talent Strategy and Employee Experience in a Global Tech Leader
Amazon hiring Senior Human Resources Business Partner is a career-defining opportunity for experienced HR professionals to lead impactful people strategies, champion culture, and manage complex workforce planning in one of the world’s most dynamic customer service environments.
Amazon Hiring Now: Senior Human Resources Business Partner – Drive Talent Strategy and Employee Experience in a Global Tech Leader
Amazon is seeking a high-performing, strategic HR professional to join its People Experience and Technology (PXT) team as a Senior Human Resources Business Partner (HRBP). In this role, you will advise senior operations leadership while delivering talent-focused solutions, organizational effectiveness, and people-centric business strategies. This role plays a key part in shaping how Amazon scales its unique culture and engages its workforce effectively.
This position demands a strong background in HR management, change leadership, labor relations, and data-driven decision-making. You’ll serve as a trusted advisor to business leaders, act as the go-to resource for employee relations, and lead the way in aligning HR practices with Amazon’s customer-obsessed mission.
Background & Job Description
Amazon’s HR Business Partner roles are core to supporting employees across its customer service functions. The Senior HRBP will serve as a proxy for HR leadership, providing high-level guidance on policy, compliance, employee engagement, and organizational development. You’ll manage HR programs, advise leadership on talent strategy, and deliver best-in-class employee experiences. This is a fast-paced, highly collaborative, and impactful position where strategic thinking and hands-on execution go hand-in-hand.
Working within Amazon’s HR structure—known as People Experience and Technology (PXT)—this role focuses on delivering high performance through employee experience. You will also lead cross-functional initiatives and contribute to Amazon’s evolving HR ecosystem, including digital transformation, diversity and inclusion, and continuous improvement.
Tasks
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Lead and manage end-to-end HR projects, including organizational change initiatives and implementation of new HR tools and technologies.
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Design and execute strategic HR plans aligned with business needs, including workforce planning, succession management, and talent development.
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Provide expert advice on employee relations, labor law compliance, and complex case resolution involving both internal and external stakeholders.
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Champion employee engagement by leading feedback programs, analyzing trends, and building initiatives that drive satisfaction and retention.
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Coach and mentor managers on leadership best practices, team development, and performance optimization.
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Use HR data and analytics to create actionable insights that support decision-making and continuous improvement.
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Collaborate with cross-regional and remote HR and operations teams to align business objectives with people solutions.
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Monitor policy adherence and ensure smooth execution of HR processes across functions.
Qualifications
Education and Certification
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A Bachelor’s degree in Human Resources or a closely related field is required. Equivalent HR-related experience may be considered in lieu of formal education.
Experience
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Proven experience as a Senior HR Business Partner in a fast-paced, high-volume environment such as customer service, logistics, distribution, or manufacturing.
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Strong knowledge of HR principles, best practices, and employment legislation.
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Demonstrated expertise in Moroccan labor law and applying legislative changes to internal policy.
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Hands-on experience using HR information systems and Microsoft Office tools (Excel, Word, PowerPoint).
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Fluency in English, French, and Arabic (written and spoken) is essential.
Additional Information
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Contract Type: Full-time, corporate role
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Team Focus: Customer Service, HR Strategy, Organizational Effectiveness
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Languages Required: English, French, Arabic
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Ideal Candidate: A data-driven, people-centric HR leader who thrives in fast-paced environments and knows how to align business goals with innovative HR solutions.
Preferred Qualifications
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Experience working in an international or multicultural environment
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Prior project management experience, especially involving remote collaboration
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Ability to influence and build strong relationships across all levels of the organization
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Experience with global HR systems and managing cross-border HR practices
About the Amazon HR Team
Amazon’s People Experience and Technology (PXT) team plays a pivotal role in shaping the employee journey. This team ensures that Amazon remains a global employer of choice by solving real business problems through innovative people strategies. Known for being customer-obsessed and data-driven, the HR team supports business units in building a high-performing, inclusive, and agile workforce.
Whether implementing new tools or solving employee relations challenges, the HR team is focused on driving operational excellence, enhancing workforce satisfaction, and supporting Amazon’s long-term success.
Equal Opportunity Statement
Amazon is an equal opportunity employer committed to inclusion and diversity. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status.
If you have a disability and require accommodations during any part of the application process, Amazon provides resources and support. More information can be found at amazon.jobs.
Note: This listing is shared for informational purposes only and is not affiliated with Amazon. All applications must be submitted through the official Amazon careers website. No fees are required at any stage of the application process.
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