Food and Agriculture Organization of the United Nations (FAO) has opened a Client Support Assistant position in Budapest, Hungary. The opportunity is a locally recruited General Service staff position within the FAO Shared Services Centre, offering qualified candidates the chance to work in an international UN environment.
The position is classified at G-5 level and is offered on a two-year fixed-term contract with the possibility of extension. The vacancy was posted on 19 August 2026, with applications closing on 2 September 2026 at 11:59 p.m.
About the FAO Client Support Assistant Position
The position is based within FAO’s Shared Services Centre (SSC) in Budapest, Hungary.
The SSC is responsible for managing and improving transactional processes and service delivery, including quality assurance, process standardisation, automation and self-service capabilities.
The Client Support Assistant will coordinate and perform a broad range of client-related support activities while helping maintain the quality and consistency of office work and information.
The successful candidate will report to a National Professional Officer in the SSC, under the overall guidance of the Client Support Associate. The role involves a significant level of independence, with the incumbent expected to manage work priorities and exercise initiative when handling complex or unusual cases.
Key Responsibilities
The Client Support Assistant will be expected to provide support across several areas.
Key responsibilities include:
- Providing second-line support for client enquiries and technical issues involving corporate systems and procedures.
- Reviewing and resolving complex or long-standing client problems.
- Supporting Service Level Agreement performance reviews and escalating performance concerns.
- Identifying transaction-processing problems and system data discrepancies.
- Participating in the testing of system changes.
- Maintaining the SSC service catalogue and service-level agreements.
- Supporting Procure to Pay, Finance, Travel and HR transactions through FAO’s Oracle Global Resource Management System.
- Advising personnel on relevant FAO rules and procedures.
- Helping users operate FAO corporate systems.
- Handling enquiries received through tracking systems and telephone channels.
- Preparing documents and correspondence of moderate complexity.
- Performing other duties as required.
The position directly contributes to the smooth and efficient running of the office and plays an important role in delivering client support services for the organisational unit.
FAO Client Support Assistant Eligibility
Educational Requirement
Applicants must have completed secondary school education.
Work Experience
Candidates are required to have at least four years of relevant experience in office or management support work.
Relevant experience can include areas such as:
- Human resources
- Travel
- Finance
- General administration
Language Requirement
Applicants need working knowledge of English at proficiency level C.
Knowledge of another FAO working language can be an advantage. These include:
- Arabic
- Chinese
- French
- Russian
- Spanish
FAO indicates that working knowledge at level C or intermediate knowledge at level B of another organisational working language is desirable.
IT Skills
Candidates must have very good knowledge of Microsoft Office applications, the Internet and office technology equipment.
Experience with corporate financial, travel and human resources systems and administrative procedures is also desirable.
Residency Requirement
This is an important requirement for applicants outside Hungary.
Because the position is a General Service role, staff are recruited locally. Applicants must either:
- Be a national of Hungary; or
- Already possess a valid visa to work or a valid work permit; and
- Reside within commuting distance of Budapest at the time of application.
The vacancy specifically states that no international benefits are payable, because the selected candidate will be locally recruited and paid in the local currency of the duty station.
This means the opportunity is not a globally remote FAO position and is not designed for candidates who would need international relocation support.
Competencies FAO Is Looking For
Candidates will be assessed against several core competencies, including:
- Results Focus
- Teamwork
- Communication
- Building Effective Relationships
- Knowledge Sharing and Continuous Improvement
These competencies are important because the position involves working directly with colleagues, business units and external clients while coordinating support services and providing procedural guidance.
Contract and Location
Job title: Client Support Assistant
Vacancy number: 2601795
Post number: 2000497
Grade: G-5
Job type: Staff position
Requisition type: General Service
Location: Budapest, Hungary
Contract: Two-year fixed-term, with possibility of extension
Posted: 19 August 2026
Deadline: 2 September 2026, 11:59 p.m.
Salary and Benefits
FAO states that a competitive compensation and benefits package is offered.
The vacancy directs applicants to the UN salary information system for details concerning salaries, allowances and benefits.
Because this is a locally recruited General Service position, candidates should note that international benefits do not apply.
How to Apply for the FAO Client Support Assistant Job
Applications must be submitted through the official FAO recruitment portal.
Applicants should:
- Create or complete their online FAO profile.
- Review the vacancy requirements carefully.
- Submit the completed application through the recruitment portal.
- Attach relevant language certificates where required.
FAO states that only applications received through its recruitment portal will be considered, and incomplete applications will not be considered.
Applicants are also encouraged to submit their applications well before the deadline.
Does FAO Charge an Application Fee?
No.
FAO explicitly states that it does not charge fees at any stage of the recruitment process, including application, interview or processing.
Candidates should be cautious of anyone requesting payment in connection with this vacancy.
Important Note for International Applicants
Although FAO is an international organisation and the position is advertised through its global careers platform, the Client Support Assistant role is locally recruited in Budapest.
Applicants must therefore already have the right to work in Hungary and live within commuting distance of the duty station, unless they are Hungarian nationals who meet the applicable requirements. No international relocation benefits are provided.
Final Thoughts
The FAO Client Support Assistant Job Opportunity 2026 is a strong option for experienced administrative and client-support professionals who meet the local recruitment requirements and want to work within a UN organisation.
The position combines client support, finance, HR, travel, procurement, Oracle systems, administrative procedures and service management, making it particularly suitable for candidates with several years of relevant office or management support experience.
With applications closing on 2 September 2026, eligible candidates should review the vacancy carefully and submit their applications through the official FAO recruitment portal before the deadline.
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